Future-proof your IT organization by focusing on these 5 priorities Today’s top IT organizations foster innovation and growth by prioritizing these key areas. Do your...
3 reasons user experience matters to your digital transformation strategy Your digital transformation can't succeed if employees are struggling with UX issues. Here are three...
4 sterling examples of technology leaders creating customer loyalty IT has become a front-line discussion. Long gone are the days of being a black-box corporation, in...
Healthcare technology has come far, but it’s still a long way from providing the ideal user experience If you look at some of the statistics out there about Meaningful Use in Electronic Health Records...
Enriching the customer experience with technology One of my hot-button topics right is how lackadaisical the United States is in implementing chip-and...
For the best customer experience, human touch plus technology When Vanguard launched its new proprietary financial advice solution, Personal Advisor Services, in...
Monsanto CIO shares ways technology is being used to improve customer experience Recently we sat down with Monsanto CIO Jim Swanson to ask him a few questions about the biggest...
To make technology transformative, be willing to sunset old business processes The Enterprisers Project recently spoke about technology, business process, and usability with Jen...