Melissa Swift is the U.S. Transformation Leader at Mercer, the consultancy helping redefine the world of work. In this role, Melissa is responsible for the firm’s efforts in the areas of workforce transformation, HR transformation, HR digitization, diversity equity and inclusion, and workforce analytics. Melissa is a recognized thought leader on the subject of the future of work post-COVID: she has been quoted on the subject in Newsweek, Washington Post, Axios, and Daily Mail, and has appeared on NPR and Al-Jazeera English.